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IT Functional Support - BM Technology

This is a Temporary, Full-time position.

Category: Design
Province: TBA, USA
Position: IT Functional Support
Deadline: October 31, 2014
Posted: October 6, 2014

Job Description / Duties

Purpose and Scope – Reporting to the manager of IT - PLM & Pre-Production domain. This role’s primary function is to participate in deployment activities and hypercare once live as well as steady state production support. This role’s secondary function is to support the pre-production domain applications as needed.

Qualifications / Required Skills

FlexPLM Responsibilities:

•Testing Analyst - Support all aspects of QA track (functional, integration, reports, Business UAT)
•Functional Track - Support all aspects of Functional Activities on the project across all tracks (Flex/reports, Integration, Conversion, QA, Training, Deployment/go-live, Hyper care)
•Work with the production support lead and perform the production support activities as assigned
• Follow the established Helpdesk process to manage user tickets and timely resolution of issues.
•Work with business users and provide 1st level functional/technical support
•Prioritize and manage project tasks and deliverables
•Support internal/external developers on the functional side in the application development activities

Additional Information

Projected start date: ASAP

If interested, please submit your cover letter and resume to Emily Cheng.

We thank everyone for taking the time to apply, however only the successful candidates will be contacted.


Contact Information

Tel: (905) 848-4041

Employer Profile

BM Technology Inc. is an enterprise business system solutions consultancy with a focus on Product/Service Information Management. We are specialized in Product/Service information management including PDM, PLM and their transformation with the new technology requirements on Big Data and Cloud Computing. Our R&D is looking into Online Retail Solutions.

We have track record of PLM project experience at renowned global Apparel companies like Nike, adidas, Liz Claiborne, Mexx, Limited Brands and ESPRIT.

With seasoned technology consultants having in-depth knowledge of Apparel business at the same time, we look for opportunities in servicing Canadian apparel design, manufacturing and retail companies to help accelerate time to market by leveraging leading edge technologies and lean implementation methodologies.

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