Job Board > IT Functional Support - BM Technology
This is a Temporary, Full-time position.Category: Design
Purpose and Scope – Reporting to the manager of IT - PLM & Pre-Production domain. This role’s primary function is to participate in deployment activities and hypercare once live as well as steady state production support. This role’s secondary function is to support the pre-production domain applications as needed.
•Testing Analyst - Support all aspects of QA track (functional, integration, reports, Business UAT)
•Functional Track - Support all aspects of Functional Activities on the project across all tracks (Flex/reports, Integration, Conversion, QA, Training, Deployment/go-live, Hyper care)
•Work with the production support lead and perform the production support activities as assigned
• Follow the established Helpdesk process to manage user tickets and timely resolution of issues.
•Work with business users and provide 1st level functional/technical support
•Prioritize and manage project tasks and deliverables
•Support internal/external developers on the functional side in the application development activities
Projected start date: ASAP
If interested, please submit your cover letter and resume to Emily Cheng.
We thank everyone for taking the time to apply, however only the successful candidates will be contacted.
Tel: (905) 848-4041
BM Technology Inc. is an enterprise business system solutions consultancy with a focus on Product/Service Information Management. We are specialized in Product/Service information management including PDM, PLM and their transformation with the new technology requirements on Big Data and Cloud Computing. Our R&D is looking into Online Retail Solutions.
We have track record of PLM project experience at renowned global Apparel companies like Nike, adidas, Liz Claiborne, Mexx, Limited Brands and ESPRIT.
With seasoned technology consultants having in-depth knowledge of Apparel business at the same time, we look for opportunities in servicing Canadian apparel design, manufacturing and retail companies to help accelerate time to market by leveraging leading edge technologies and lean implementation methodologies.